Terms & Conditions

These Terms of Use (“Terms”) govern the rights and obligations of all users (“Users”) in relation to their use of CasinoCrypto.app (“Website”). We reserve the right to modify these Terms at any time without prior notice. Changes will be posted on the Website and, when applicable, notified to Users via email.

1.- Definitions

Throughout these Terms, capitalized terms are defined as follows:

    • Website: Refers to https://casinocrypto.app, including all its language variations and domains.
    • We, Us, Our: The Website’s operating team.
    • User: Any natural or legal entity that accesses and uses the Website.
    • Privacy Policy: The Website’s policy on personal data and privacy, detailed in Section 6 of these Terms.
    • Data: Any information Users provide on the Website.
    • Cookie: A small text file placed on the User’s device by the Website or third parties.
    • Data Protection Laws: Applicable legislation relating to the processing of personal Data, including GDPR and any national laws.
    • GDPR: General Data Protection Regulation (EU) 2016/679.
    • EU Cookie Law: Directive 2002/58/EC, as amended.
    • User-Generated Content: All forms of content uploaded to the Website by Users.

2.- General Terms

2.1. The Website offers independent information and advice for those interested in cryptocurrency-based online casinos and does not provide gambling services directly. All content is for informational purposes only and should not be seen as legal advice.

2.2. Efforts are made to ensure the accuracy of the information on the Website. However, due to the dynamic nature of online gambling, accuracy cannot be guaranteed. We accept no liability for any losses incurred by relying on Website information.

2.3. The Website may include links to third-party sites. We are not responsible for their content and advise Users to review their terms and conditions before engaging in gambling activities.

2.4. Accessing and using the Website means the User agrees to these Terms and the Privacy Policy, acknowledging their understanding and agreement to comply.

2.5. Users, as data subjects, consent to the processing of their personal data as described in the Privacy Policy and these Terms, necessary for proper Website use.

2.6. Natural person Users confirm they are at least 18 years of age or the legal age for engaging in online gambling in their jurisdiction by using the Website. It is the User’s responsibility to ensure they are legally allowed to gamble online.

2.7. Access to the Website may be restricted from certain countries or regions in compliance with local laws.

2.8. Users noticing inaccuracies or legal non-compliance on the Website should contact us at contact@casinocrypto.app. We strive to adhere to all applicable laws.

2.9. Should any part of these Terms conflict with local laws, the remainder of the Terms remains effective.

2.10. The Website’s logos, trademarks, and text are our intellectual property. Logos and trademarks of casinos and payment providers belong to their respective owners and are used under nominative fair use. Content replication on other sites requires a do-follow backlink or our consent. Wikipedia.org may republish content with a no-follow backlink.

2.11. The service may include Google-powered translations. Google disclaims all related warranties, including those for accuracy and fitness for a particular purpose.

2.12. Website content is intended for personal, non-commercial use only. Unauthorized content extraction, framing, data mining, scraping, or mirroring is prohibited.

3. Dispute Resolution Service

3.1. CasinoCrypto.app offers a complimentary dispute resolution service, dedicated to addressing grievances Users might have from their gaming transactions with any online gambling operator, irrespective of the dispute amount. Users wishing to lodge a complaint can do so by completing a form accessible [here].

3.2. By lodging a complaint through CasinoCrypto.app, Users grant us the permission to act on their behalf with the concerned online gambling operator. It’s agreed that upon filing a complaint, Users will engage actively in the ensuing discussion and mediation efforts. Depending on the case, we may ask Users to either (i) dispatch an authorization email (form available for download [here]) directly to the gambling operator, or (ii) provide us with a formal mandate to represent them in the mediation process against the gambling operator, for which a template is available [here].

3.3. Filing a complaint through CasinoCrypto.app permits us to request and/or obtain from the involved gambling operator any pertinent information regarding the User’s casino account, registration details, betting records, gaming activities, or any other data that might assist in thoroughly understanding and fairly resolving the issue.

3.4. We reserve the right to dismiss or halt the processing of a complaint at any point if we determine the complaint to be trivial or harassing, if the User fails to collaborate during the complaint resolution and mediation process, does not supply adequate evidence to substantiate their claim, has evidently violated the rules set by the gambling operator in question, or engages in abusive, derogatory, disrespectful, or threatening communication with the CasinoCrypto.app team.

3.5. Additionally, we maintain the discretion to reject or stop managing a complaint whenever it’s discovered that the incident in question happened more than a year before the complaint was filed, if a complaint is lodged on behalf of someone else, or if the complaint is beyond our realm of expertise in resolution. This includes, but is not limited to, issues related to sports betting, cybercrime, affiliate disputes, and social casino complaints.